Privacy Policy BonusKing –
Data Security You Are Our Priority

This Privacy Policy explains how BonusKing — an online entertainment platform for Malaysian players — collects, uses, stores, and protects your personal data. It applies to all users who access the BonusKing website, mobile app, and all associated services.

By using the BonusKing platform, you agree to the data collection and usage practices described in this document. We encourage you to read this Privacy Policy in full so that you understand your rights and responsibilities regarding your personal data.

BonusKing takes data protection responsibilities seriously and continually strives to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and industry best practices in data management.

BonusKing collects several categories of personal data depending on the type of interaction you have with our platform. Below is a summary of the data that may be collected:

We do not collect sensitive data such as medical information, religious beliefs or political views. Financial data collected is limited to what is necessary to process transactions securely.

BonusKing collects personal data through several key channels:

• Account registration: Information you provide when creating your bonusking account, including name, email and phone number
• KYC Process: Identity documents uploaded for identity verification purposes prior to withdrawal processing
• Platform activity: Data automatically generated when you use the platform, including game history and transaction logs
• Financial transactions: Information collected during the deposit or withdrawal process through payment providers
• Support communications: Information you share when contacting the bonusking customer support team
• Cookies and tracking technologies: Technical data collected automatically to ensure the platform functions correctly

Data collected by BonusKing is used solely for legitimate and transparent purposes. The following are the primary purposes for which your personal data is used:

• Account Management: Create, verify and maintain your bonusking account
• Transaction processing: Process deposits, withdrawals and all financial activity securely
• KYC compliance: Verify user identity and age in line with compliance requirements
• Fraud prevention: Detect and prevent suspicious activity, fraud or platform abuse
• Customer Support: Handle enquiries, complaints and assistance requests effectively
• Platform improvements: Analyse usage patterns to improve the overall user experience
• Marketing communications: Send information about promotions, bonuses and exclusive offers (with an option to unsubscribe)
• Legal compliance: Meet legal obligations and relevant reporting requirements

BonusKing does not sell or disclose your personal data to third parties for their own marketing purposes. However, we may share data in the following limited circumstances:

• Payment service providers: Information required to process deposits and withdrawals through legitimate payment channels
• Game providers: Minimum data required to operate games on our platform
• Legal requirements: When required by an authority or tribunal with valid jurisdiction
• Platform Protection: In cases where disclosure is necessary to protect the rights, property, or safety of BonusKing and its users

All third parties we work with are required to comply with strict data security policies and are only permitted to use shared data for specified purposes. We do not allow any third party to use your data for any other purpose.

BonusKing implements multiple layers of security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure:

• 256-bit SSL Encryption: All data communication between your device and bonusking servers is fully encrypted
• Strict access controls: Only authorized personnel can access user data, and only to the extent necessary for their role
• 24/7 system monitoring: Continuous monitoring system to detect and respond to any security threats promptly
• Regular security testing: Penetration testing and security audits conducted regularly by independent experts
• Secure data backup: Data is regularly backed up to secure, isolated locations
• Two-factor verification: Two-factor authentication is available for an extra layer of security on your account

While we take all reasonable precautions, no system can be guaranteed 100% secure against all threats. We encourage you to also play your part in keeping your account safe by using a strong password and never sharing your login credentials with anyone.

BonusKing uses cookies and similar tracking technologies to enhance your experience on our platform. The following types of cookies are used:

• Essential cookies: Required for core platform functions such as maintaining your login session and language preferences
• Performance cookies: Collect information about how you use the platform to help us improve website performance and speed
• Functional cookies: Remember your preferences such as display settings and favourite game choices
• Analytics cookies: Helps us understand aggregated, anonymised usage patterns for platform improvement purposes

You can manage your cookie settings through your web browser. Please note that blocking essential cookies may affect the functionality of the BonusKing platform. For the best experience, we recommend allowing essential and performance cookies to remain enabled.

As a bonusking user, you have the following rights regarding your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA):

To exercise any of the above rights, contact the bonusking support team via live chat available 24/7 on the platform. We will endeavour to process data-related requests within 30 business days.

BonusKing is a platform restricted to users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that we have inadvertently collected personal data from anyone under the age of 18, we will take immediate steps to delete that data and close the associated account. Parents or guardians who find that their child has registered at bonusking are encouraged to contact our support team immediately.

BonusKing reserves the right to amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or platform improvements. Members will be notified of any significant changes via in-platform notifications or email.

We encourage you to review this page periodically to stay informed of the latest version of our Privacy Policy. The "Updated" date at the top of this page indicates when the last revision was made.

For any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact the bonusking support team via live chat available 24/7 on the platform. You may also read Terms and Conditions us or visit the FAQ for additional information.